Not a very friendly man at the check out. I was there to get extension cords for my Christmas decorations and I saw in the add that they were on sale. When I got to the store the shelves were empty so I had to ask the cashier if he knew if there were more in stockroom. He said that everything is out on the sales floor. He went on to check in the register to see if there was any. He said that was more just not any 10 ft cords. Then he called someone and asked them to check. He again said everything is out on the sales floor. So I went back to where the extension cords are kept and looked all around the area to see if maybe there were some more near by. I found 1 25ft which is what i wanted but i also wanted a 10ft. I ended up buying a 50ft and the 25ft. When I checked out he didnt say one word about anything to me except to ask me my phone number. So I said that I had found 1 25ft. that wasnt where it was supposed to be.h He wasnt empressed with me at all. Anyway I spent more $ then what I wanted to but my decorations are up and lite.
New store and the employees are very helpful. The tools that they have for sale, 90% are not professional grade or made to be abused. But you can still find some tools at a lower price that you can use and they will hold you for a while. Ex: the tool boxes, the more expensive nail guns, wood clamps. You just have to find you own gem. I also return an item that I was not happy with it. Had the receipt and there was no issue. I will visit again.Update 2022 MarchSome tools improved and you can find more stuff that actually helps in your job.Use the app to get cupons and then the price is worth it.
Went in made a purchase.The clerk was coughing real hard .I thought she was going to fall over.She was continuously coughing.I told her my cocern .She couldnt answer for coughing.I called manager whwn i got to rhe car.She said the girl was ok and had been to the dr.Supposidly! I let her know that Corona is still active.The manager was not cocerned.
Was there yesterday. I was looking for a particular item (SKU 97469), a security torx set. I wanted to make sure that they had one, so I called them. I gave the person I was speaking with the SKU and she told me that they had it. I asked her if she could do me a favor and check to make sure it was the green T5 - T15 tamper proof set. She asked how shed be able to tell if they were tamper proof, and I told her to check for the hole in the center of each one. She gets back on the phone and said we do - theyre in aisle 5.I got to the store, went to aisle 5, and there were none. Next to the empty hanger were six of SKU 97471, which were T10 - T40.I went up to the counter & spoke with Morgan, who was very helpful & explained what I was looking for & that Id called earlier in case the person Id spoken with set one aside. Then Sue (the person Id spoke with) met me in aisle 5. She informed me that 97471 was the set Id asked for. I explained that was not correct, I had given her the other SKU. She responded that no it wasnt. I then showed her the web page on my phone showing the specific item I asked for (including the 97469 SKU number), & could she look to see if they might have any out back. Off she went. After about 15 or so minutes of waiting, I went back up to the counter to see if there was any news. There was Sue, completely off doing something else, no update, didnt care, all done helping. Sue completely avoided making eye contact & then headed for the office.I then asked Morgan what the heck is going on, because I thought the other one was checking to see if they might have one. Meanwhile, the person I went with brought the manager by, and he asked what he could help with. I again explained what I needed, but he was unable to find it. Unlike Sue, at least he put an effort into trying to help. When he didnt have it, he checked around to see if another store might have one.I thanked him for trying, and explained my irritation with the other, useless employee (got the feeling this wasnt the first time he was hearing this). I try to buy from local places to help them rather than just ordering stuff online, but whats the point if you go to the local shop and they just dont care/cant be bothered helping. Bought the item online this morning.
Sure would be nice if the stores product availability on the website actually matched the stores inventory.Lets see, gasoline at $3.50 a gallon, a twenty minute drive in the rain only to find the product, 5 600 Grit, Hook & Loop sanding disc, doesnt even exist within the store AND never has, but yet the stores website claims its available and in stock at the Port Charlotte store!
I got to the store in Port Charlottle to buy an arbor press and asked about one they had on the shelf. The guy checked and said no they dont so I asked about the one next to it and he left to check and never came back so after 20 minutes I asked a young lady for help and she said they didnt have that one either, so I spent 25 minutes at the store to be told they had none of the two presses they had advertised. The real issue is standing there for 20 minutes and having to find someone else when the guy helping me blew me off. I WILL NOT return or recommend this store to anyone. So, So sad.
From our phone conversation with an employee to our walk in experience was top notch until it came to loading a heavy floor model tool box on wheels. Went around to the warehouse in my car and was met with a disgusted employee who immediately seeing our car shook his head and said it will not fit. He was disgusted that he had to unbox it complained throughout the whole process, later when calling the store to share my experience is when I found out the woman helping in the warehouse was the manager and allowed this type of behavior to a customer.
Whats to say about Harbor Freight that you dont already know? They have a universe of stuff for your house, car, boat, farm, shop, and more. The staff is always friendly and helpful. Even during peak times you can get in and out quickly if you know what you need. If you dont know what you need, theres plenty of folks around to help you.
Always have great service, even though it takes forever to check out. If there is only one register open and more than 2 people in line, I suggest browsing some more rather than spending 10 to 15 minutes in line -- kinda crazy. People were nice, store was clean and they are back to working their normal operating hours. Easy to see from the road and nice big parking lot. Easy to get in, a little difficult to get out if it is around rush hour.
Harbor freight.It is what it is they got tools that I normally wouldnt buy because of 35 years is a mechanic the cheapest thing I ever buy is Craftsman. I happen to need a wrench that day and nobody had it not home Depot not Walmart not anybody so I had to travel all the way to Port charlotte. Store was nice people were nice just didnt have what I wanted and its not a store I would frequent.
I absolutely love this store. If it’s tools I got to get this is the place I go. Prices always beat any competitor. The selection they have is always above and beyond. The staff very knowledgeable and helpful and the store is very clean and laid out in a manner that easy to get around and find exactly what you are looking for.
Review №57
2020-08-03T21:32:07Z
Simply put the combination of Knowledgeable employees and budget worthy products. Leads to customer experience thats worthwhile. Dont forget the protection plan thats covers pretty much all big ticket items
Was great until cashing out. I had forgotten my coupon for a free light with my purchase and I am also a member of their inside track club. Anyway the cashier had a whole stack of the flyers with the coupon. Which is on the front page facing up. And I was told you need the coupon. I was very disappointed and will most likely buy my Chinese tools somewhere else from now on.
Always find plenty of bargains and items to suit my needs at Harbor Freight Tools. Weve purchased over the years and their tools compare to any on the market in their range/class. My husband worked in commercial construction and his tools saw quite the work out. HFT lasted every bit as well as the big box store purchases at nearly half the cost.
Called ahead after viewing items on line. Twice for 2 different items. Was answered by REAL people who, after checking on their computer, went the extra mile and went to see if these items were on the shelf. The minus 1 star is because I am still waiting for out of stock items I wanted 2 weeks ago have not yet been restocked.
Excellent prices on homeowner tools. I am disappointed with the wooden bench that I purchased. It is mostly an excellent work bench, but in assembling it the lower cross piece which is made of cheap press board snapped as I was attempting to press it into place. Now the drawers wont go into the slides. I will make a new cross piece from 1x4 and loosen all the screws and try to get it to fit. One drawer is stick in the slides. Hope I can get it working.
Love this. place people are great, replaced a leaf blower 2 years after I purchased with no question asked. definitely a 5 star
This Harbor Freight store is great. It is a new store, well-merchandized, clean, and bright. The temperature was comfortable. The staff was friendly and seemed genuinely interested in helping you. The store has more different kinds of items than I have seen in other Harbor Freight stores that I have visited. It is right off of 41 Southbound. Easy on/easy off.*** Please Like this review. Thanks! ***
For an avid D.I.Y. person who cant afford the brand name tools or for those that dont make a living using their tools for a paycheck this is THE PLACE TO BE! Its a big boys toy store, anything and everything that you want they have or can get. Shopping in H.F. makes me understand how women can spend hours at Macys. Wish I had a H.F. right next door to me!
Audio Nicky Ds Home Improvements a company Ive had for 32 years thank the Lord Harbor Freight just opened up in Port Charlotte where I live the crew in there cant be more helpful and more fun than any places like that Ive ever been one of a kind crew in there and of course the prices are great and their little perks are wonderful but like I said the people working in their make the difference highly
The heavy set white guy with glasses was rude!!! That turned me and my kids off!!! Check the attitude!Just because I needed a jack and jack stand plus there was no one on the floor to help!not wasting my money there. I am going elsewhere with my money!!
Helpful staff with an array of tools for every project.
Super friendly and helpful staff!! Best price for the value. Nice, clean, safe, well stocked location for all your moving needs, tools, or home maintenance projects!!
Gotta love Harbor Freight,the tools might be a little on the cheap side but the difference in price makes it well worth it and they always have what is needed,I love this store!I I remember my dad filling up 2 carts full and spending $1200 dollars when I first took him there! Rock on Harbor Freight!
Harbor freight has a great selection of tools. Since Sears and all American iconic stores have been made obsolete or destroyed by multi national corporate gerrymandering of all small or privately own outlets forcing their closing or no longer supporting American made products so; Harbor freight is a great outlet for Chinese junk.This is not the First Nation to be destroyed by its own elected government and it won’t be the last but those responsible will be dealt with. It never fails because it’s a common cycle.They are setting up SUSTAINABLE AUTONOMOUS law enforcement just for that reason. They know the public will rise up to take their freedoms back one day; maybe.Harbor Freight is simply one very minor cog in the mechanism of global management.So; enjoy the cheap prices and keep this in mind; any rewards program is designed to one day compare your spending with declared income. Your taxes will be based on recorded spending not declared income.So; let’s see if Harbor Freight uses this comment as a national advertisem*nt and endorsem*nt.
Its a lot like a Walmart solely for tools. Heh heh, thats one of those double entendres. Has a lot of things you might not expect from hobby and watch or jewelry tools to large (commercial) tools and equipment. Fair variety. Some security and solar panels and systems.
Staff not wearing masks and were rude when this was discussed. I notified the headquarters and received no reply. Ill take my business elsewhere.
Great place for entry level tools and equipment for the small business