Grand Decameron Montego Beach, A Trademark All-Inclusive Resort | Montego Bay, Jamaica Hotel (2024)

Room wasnt very clean the walls were dripping witn water above the bed even on the floor the bathroom barely cleaned we got rags that were torn and dirty looking the ladies that clean the room are doing a very poor job even cob web is found on the bedhead🤮 need to do better with cleaning the rooms and bathrooms

The worst hotel ive ever stayed in baring in mind ive stayed in alot of hotels in my 30 yrs of travelling, staff were very rude, room was dirty and to top it all off my husband wrote a review only to read their response which is a copied, pasted and edited version response to the many other terrible reviews, so it seems they really dont care about… Read more

The worst hotel ive ever stayed in baring in mind ive stayed in alot of hotels in my 30 yrs of travelling, staff were very rude, room was dirty and to top it all off my husband wrote a review only to read their response which is a copied, pasted and edited version response to the many other terrible reviews, so it seems they really dont care about the issues you had and address them, its a case of them thanking you for complimenting them on their friendly staff etc even though you have stated the staff WERE NOT FRIENDLY.I WOULD NEVER STAY IN THIS HOTEL AGAIN. Read less

On arrival we stood behind another couple who were getting checked in which took a good 30 mins, then when it came to our turn a further 20 mins to be checked in, we finally got our room and got taken to it by the porter, on opening the door we were hit be an awful damp/moldy smell, the room was in terrible disrepair, mold on curtains and… Read more

On arrival we stood behind another couple who were getting checked in which took a good 30 mins, then when it came to our turn a further 20 mins to be checked in, we finally got our room and got taken to it by the porter, on opening the door we were hit be an awful damp/moldy smell, the room was in terrible disrepair, mold on curtains and cushions, we complained and got moved to another room which was a little better but not by much,broken shower head,broken air con flap so had to wedge it open with a cotton bud, broken balcony door, broken toilet seat the list goes on,food in the resturant was terrible,ackee and saltfish but with soo many bones in it we dare not have any,most of the staff were rude, we would ask for things like a spoon to stir our coffee only to get the eye rolling or tutting as if we were in the wrong for asking for the basics, it seemed unless you tipped them then you got treated like dirt.i went to one of the bars and asked for water only to have 2 of the staff say...he must have lived in england for so long he forget him patios...the crazy thing is the same person who made the comment then got on the mic and spoke perfect english to the guests.we wanted to venture outside the resort so walked towards the gates only to be stopped by a female taxi driver asking if we wanted a taxi, she told us it would be 40 usd to drive just over a mile up the road, we politely declined and she responded... you should be supporting local people.I am a business owner and i can honestly say that hotel needs alot of money spent on it and staff need retraining, its their job to give the guest the best experience so that guest then goes away feeling like he/she had the time of their life and want to return...instead you now have 2 people who would not return and would not advise their friends or family to visit. Read less

The pillow were very small not comfortable bathroom was not clean room was not wipe some dining room staff was not kind and cautious didn't receive a warm and friendly feeling I expected I bin there before and it was good that is why I returned the 2nd time

BE CAREFUL WITH THIS PLACE! BE CAREFUL WITH THIS PLACE! They stole more than 500 dollars USD THERE from our wallets in the room. They took advantage of the fact that we were having breakfast and on the last day they stole more than 500 USD from us THERE. They are a chain of thieves. They are a chain of thieves. They communicate with each other… Read more

BE CAREFUL WITH THIS PLACE! BE CAREFUL WITH THIS PLACE! They stole more than 500 dollars USD THERE from our wallets in the room. They took advantage of the fact that we were having breakfast and on the last day they stole more than 500 USD from us THERE. They are a chain of thieves. They are a chain of thieves. They communicate with each other on the day you leave the room to steal all your money and then make you feel like you are to blame. They communicate with each other on the day you leave the room to steal all your money and then make you feel like you are to blame. This man is supposed to be security, but he is a jerk, he made us take all our things in the lobby as if we were the thieves. Additionally, he yelled at us and treated us very badly, he didn't want to help, and in the end, he didn't even want to since he didn't give us a solution since they left us without any money, we didn't have to pay for the taxi to go to the airport.Terrible experience. Read less